Frequently Asked Questions
Yeah! The high quality images you have sent to us can be used in any size and shape. We can also recommend which measurements will look best in the photo you have submitted. The images that you provide us in TIFF, RAW, JPG, JPEG, PNG, GIF, PSD and BMP formats welcomed.
We think that the concept of originality and uniqueness as faience art is very important in prints on tiles and ceramics. If you can not find the designs you are looking for on our web site, please let us know what kind of designs you want by email.
For example; A favorite sight, your children’s photos, your favorite artistic work, souvenir photos and everything you can imagine.
Usually our average production run is 7 days. However, production times vary according to the volume of project. You can learn the precise production times by sharing your project with us. Shipping preferences are usually left to the customer and delivery can be made with the shipping companies you are contracted with.
Yes, we can print everything that you imagine on tiles and ceramics. Depending on your request, you can combine multiple images to reach the design you have in your dream.
We, FayansArt, think it is important that you must know exactly what you will have in your hand. When your samples reaches your hand, you can examine the true colors of your designs on the tile. You can be confident that you will not encounter any surprises with sample tiles.
Certainly your photos used in the scanning process are not damaged at all. If the photos you want to use in your hand with high-resolution digital files, we will be much happier to use digital images. Images can also stored in CD/DVD.
You can clean the tiles in your kitchens and bathrooms with normal cleaning materials as you clean them. Our protection systems against laundry water, salt spirit, detergent and water. Also tiles can be clean by any cleaning materials for tile surface.
Unfortunately, our company which sells all over Turkey and Europe does not provide application service. If you trust your hands, you can do the same installation as normal tiles yourself, or you can do it by renting professional teams. We are happy to answer the questions of the person who will make the application. The tiles sent to you with specially numbered and the application pictures are included in the package.
Carefully packaged and shippid by FayansArt is advised to inspect your shipping before taking delivery of your tiles. If your tiles are broken during the installation, your tiles will be priced at double prices.
If your tiles are damaged by cargo, your tiles will be available within 5-10 business days. You need to store your broken tiles and ceramics for examination of cargo elements.